The breakfast team arrives and set up for the breakfast service. Cereal, fruit, eggs, toast and spreads are served to needy guests. Many who attend the breakfast service are 'rough sleepers' who come in after a night on the street.
It is a place out of the heat or cold, they can go to the toilet and have a meal in a place where there acceptance and respect for their circumstances.
Lunch shift volunteers arrive up the cafe and kitchen to start preparing the meal for the day (often with some great tunes playing in the background).
Volunteers pick up donated food from 'Coles Second Bite' or other business donors such as Bibina. Deliveries from food rescue organisations such as 'Ozharvest' and 'Foodbank' are brought up on trolley's from waiting trucks and packed away in food storage areas.
The whole team of staff and volunteers from the kitchen, floor and administration teams come together for coffee, volunteer training and an update on the days activities. There is a lot of laughter and 'words of wisdom' for the day!
The cafe door is open and support services such as the use of a phone, hygiene packs, rough sleeper laundry service and cups of tea & coffee are flowing as guests come into the cafe, some of whom may talk with Soul Cafe staff about other needs they have.
Food service begins! It's all systems go. Volunteers and staff are busy ensuring everyone is served a meal at their table and that plates are cleaned up.
If guests are in need of food outside of meal service times then take away meals, breakfast packs and food care parcels are available.
As guest enjoy their meal, they are able to access additional service providers such as; Centerlink, Legal Aid and Services, Jenny's Place DV Support, assistance with NDIS, Soul Medical and Mental Health Clinics, Podiatry, Chiropractor, Barber and Hairdresser.
For a full list of our weekly schedule Click Here
Food service finishes for the day, so everything is wrapped up, cleaned up, packed up and set up ready for the next day.
Some guests attend recovery programs or get individual assistance to help work through challenges they are facing.
Other guests who are part of the 'Random Souls' band and practice for their next gig.